Next Day Access opens Northwest Arkansas franchise

Next Day Access has launched a new Northwest Arkansas franchise in Springdale, expanding residential and commercial mobility and accessibility services across Bentonville, Fayetteville and nearby communities. The location is owned by Chad and Cindy Quayle, a veteran couple focused on helping residents age in place and stay independent.

Why it matters: - The new franchise expands access to mobility and accessibility modifications for Northwest Arkansas residents who need to remain safe and independent at home. - The location adds local service for families dealing with aging, disability, surgery recovery and other temporary or long-term mobility challenges. - The business offers both installation and rental options, which can help customers match solutions to changing needs.

What happened: - Next Day Access opened Next Day Access Northwest Arkansas, a locally owned franchise in Springdale, Arkansas. - Chad and Cindy Quayle own and operate the location. - The franchise serves Bentonville, Fayetteville and surrounding Northwest Arkansas communities. - The opening was announced Oct. 14, 2026.

The details: - The franchise provides customized residential and commercial accessibility solutions. - Available products and services include wheelchair ramps, grab bars, bathroom safety modifications, patient lifts and other accessibility products. - Many accessibility products are available for rent. - The local team plans to provide responsive service, personalized assessments and professional installation. - The office is at 20212 Sonora Rd., Unit Q, Springdale, AR 72764. - Customers can contact the location at 479-545-1252 or learn more online. - Next Day Access operates as a network of locally owned franchises across North America.

Between the lines: - Chad and Cindy Quayle said their decision to join Next Day Access was shaped by personal experience with mobility challenges in their families. - Chad is a retired U.S. Army officer, and Cindy is a U.S. Navy veteran. - Chad’s path to Northwest Arkansas began when he was assigned to teach Army ROTC at the University of Arkansas. - The couple stayed in Fayetteville after Chad retired from the military and raised their two sons there. - The franchise says its approach is centered on being relationship driven, with an emphasis on trust, listening and long-term customer relationships.

What's next: - Chad and Cindy Quayle are building local relationships as they expand service across Northwest Arkansas. - The franchise is positioned to support more residents who want to age in place or adapt homes for changing mobility needs. - Next Day Access Northwest Arkansas is expected to grow by serving both short-term and ongoing accessibility needs through rentals and installations.

The bottom line: - Next Day Access is betting on local ownership, veteran leadership and personalized accessibility services to win customers in a growing Northwest Arkansas market.